FAQs
Browse through our FAQs to find answers to your burning questions. If you don’t find the information you want, leave us a question with your details on our contact page, and someone from our team will reach out to you soon after.
We follow a four-step process to make the products that begin with you. First, you’ll need to submit your concept for the product you want. You can keep this as simple as you’d like, but the more detailed this concept, the easier it will be for our designers to work with.
Next, your design will be turned into a 3-dimensional item. If our design team finds that they need to make some adjustments to the inflatable, then they will be made at this stage. Once the design is complete, we will get your final approval using digital images of the item.
Finally, the item will be shipped to your address. But please note that we will need a shipping manifest if you want faster delivery for a promotional event.
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866-691-6132